HP 15-dy1036nr 10th Gen Intel Core i5-1035G1, 15.6-Inch FHD Laptop, Natural Silver

Computer for wife. Difficult to set up. Glitch in setup software. Finally took it to my computer tech. Glad i did it though works ok now. Tech said glitch in software setup.

Pay for quality I wish I would have gotten a Mac because I’ve been having so many problems with this laptop and I haven’t even had it a year don’t waste your money ...I will never buy a HP computer again the screen just blacks out and even if it’s on I can’t do anything about it I can’t even turn it off to restart it.

Excelente

Great computer and for the price point an excellent buy. I’ve owned the same laptop for 9 years and was reluctant to stray away from the “brand” I had but HP makes a great laptop

Some days afo I received this pretty computer in my country Dominican Republic, this is very niche, light and fast, why two start? because this computer in the first day of use (3 days ago) the screen turned off 2 times and when that happened also launched some white stripes like those stripes when you take off the antenna from an old TV, I informed amazon about this already and if this happened again I will have too ask for a refund, I hope not to do it because I need the computer for my university and work from home.

I bought this one for school, but it isn’t good. The laptop is so glitchy. It turns on and off out of no where, the screen becomes grainy/blurry out of no where. It doesn’t let me upload pictures. The battery literally is drained in 2 hours. I think I was sent a defective one, but at his point I think it’s been too long and I can’t return anymore. I see a lot of great reviews, but really don’t let them fool you like they did me :(

This laptop is very easy to set up and to use. I made the necessary updates easily as guided and put on my particular programs. It comes on very easily and fast and works very well. I had been using a computer with a smaller screen for a half dozen years so this seems like a big screen to me. It is great for video meetings with the built-in webcam and microphones. I use this one for work but am considering buying the same one for home use for my wife since it works so well and has such a great price for all that it has.

I ordered a HP 15-1036, what they sent me was a HP 15 -1059MS. Which I guess was an upgrade being that I had more ram and a touchscreen. More ram was great, and I guess the touchscreen was good too but being that I’m clumsy I would tend to touch the screen while using this keyboard which would mess things up, Which is no big deal being that’s not HP’s fault. I had had the computer only for five months when it went belly up and stop working. I had a bios update recently but the computer just stopped working. The Caplock LED kept flashing a code, three long flashes and too short. I called phone support, and honestly they were great but they were not able to resolve my problems. The phone support suspect that my issues might have been Bios related. So I was forced to send it in for warranty work. Now I have to wait 2 to 3 months for turnaround time, which is frustrating because I recently had a stroke and I depended on the computer for paying bills and ordering meds. I also depending on that machine for music and entertainment being that I was forced to retire. Anyways it’s frustrating to be without my computer. I must say however that the screen and the picture on the screen was superior to anything I’ve ever owned. I really enjoyed the computer but I’m not happy that it went belly up after only five months I don’t know if it was Microsoft for faulty bios, or equipment failure on HP end. I expected much more out of HP honestly and I’m very frustrated.

I bought this laptop on 08/2020, at first it works fine but then about 6 months later the screen started to go dark. Long story short, I have called HP tech support about 4 times (be ready to spend about an hour on the phone with them), after each time that they reboot and check my computer, they promised that the problem was fixed, but the issue keep happening. I also send my compute to HP for repair (I have to pay $26 to expedite shipping) they kept it about three weeks. For weeks later, the problem came back. Today I am calling HP again, and now they are telling me that they will not replace it, that I have to send my laptop for repair to them again. Seriously HP!!! No buying this brand ever again.

Unreliable for hours of use for college student. Crashes consistently with Zoom and multi media sites.