Sony WH-1000XM5 Wireless Industry Leading Headphones with Auto Noise Canceling Optimizer, Crystal Clear Hands-Free Calling, and Alexa Voice Control, Silver

Just get them! I love the noise cancellation! Perfect for long flights!

I have so many sony products. So, when I needs a good headset, I went for sony. I got this expensitve headset through Amazon with promotioned price. But the headset can not do paring with my iphone. I made serveral phone calls with Sony tech support trying to resolve the issue. I even tried to get a new iphone to test it when I was told I did not have curent version iphone software to pair with this headset. But, none of these suggestions worked, so I ended up going to near-by Best Buy to have them giving me physical check with this new new headset and got resonese was this heasset was factory defective that I should contact with Sony for a repacement since I did not even have a chance to try it out. It took me over 2 weeks to receive a new replaced headset. Then again, this one gets even worse becuase it can not be powered. After talking to Sony tech support, they allowed me to do anyother return for 2nd replacement. After one and half month troubleshooting that I can not even hear a sound or song from this model of Sony headset, I was fed up but either the seller or Amazon could help me out and I was told that I have to deal with Sony from now on because purchase return period was expired. I dont know whatelse I can do at this point. I DON NOT RECOMMEND THIS HEADSET TO ANYONE even this model has so many excellent reviews unless you are very lucky--I had two new product and none of them was working. Plus, return your electronic product to Amazon right away when you find a prolbem with it. Dont try to figure out to fix the probem yourself.

I bought these when they were discounted by $50 and have been using them for about 3 months now for both personal and work from home use. Sound quality, noise cancellation, microphone, and battery are great; they are pretty light and the clamping force is just right. The only thing that could be better is the headband part which can become uncomfortable after some time. But this seems to vary as my wife does not experience this issue. At this price though, you can’t really ask for more: if you want the same quality and more comfort, you would need to go with the higher end ones which are $200 more

First off, Ill say that the audio quality is amazing and the noise canceling is the best Ive ever seen. With that said, theres a known bug regarding phone calls. When you talk to someone else using this headset, the other party will hear feedback when the volume is higher than about 2/3 of your max. If you have the volume lower, the other party cant hear feedback. This doesnt seem to be the case of your using this for a Teams or Zoom call though. For me, I bought this specifically for phone calls. Dont buy this unit if a good percentage of its use will be phone calls.

I replaced a pair of Plantronics Backbeats. I use these every day at the gym, and despite the lack of a water resistance rating they have been fine. The sound detail, bass, and volume are excellent. The only thing I dont love is the recyclable headphone case - its flimsy, and the pocket for the cables pops open too easily.

I travel often, and Sonys headphones are great for dealing with airports and airplanes. The XM5s did a near-perfect job silencing crying children on my latest flight, and the kids were inaudible once music was playing. I do wish it had its own Tile-like finder, and (not possible, but one can dream) positional audio for Apple Music and similar.

Haven’t had them for long since I only got them in December during the sale, but so far I love them. Aesthetics - the white/grey ones are so pretty! So glad I picked these over the black ones. Comfort - most days I have no problem with having them on for 6-8 hrs (my ears don’t hurt at all, sometimes I forget that I have headphones on), but occasionally idk what it is they feel slightly less comfy. I probably just need to figure out how to adjust them still. Either way it doesn’t really bother me. Also after 6-8 hrs of wearing my ears are not sweaty/there’s no condensation in the cups. Battery life - superb, 10-15% drain per 8 hrs like what everyone says. Charges quickly. Sound - I’m not into headphones and know nothing about sound quality but I like what I hear with these after playing with eq. Operation - speak to chat doesn’t always work but when it does it’s amazing. Taking off headphones sometimes doesn’t pause music for me either. I wish these functions are more consistent and reliable but as they are I can deal. Prior experiences - I’ve pretty much only used headphones that came with Apple devices then AirPods pro. I have not ever owned a proper pair of headphones and got these sonys for function. I liked my AirPods pro enough but I can’t wear them at once for more than 2 hrs, they tend to irritate my ears and slip out after that. Again, so far overall quite happy with my Sonys. Probably won’t pay $400 for them tho.

I’ve never owned a pair of headphones like this, but compared to the other headphones I’ve owned, this blows them out of the water.

If you have a smaller head I wouldn’t recommend, they kept sliding off during my workout. When I returned it took over a month to get my 400 & something dollars back. Had to keep messaging Amazon to return my money.

Let me just start off by saying these are SO GOOD! The quality, the look, the sound ARE SO GOOD! They are so sleek!! if someone were to blindfold me and put these on my head, I would really think they were a Apple product, from the sound quality and features. All of my personal devices are Apple products, and I decided to go out of the box for these kind of headphones and definitely made the right choice. I tried the Apple ones, but in my opinion, these were lighter and more comfortable with the same quality. And these are definitely at a bit lower price point. 11/10 recommend.