Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i7 - 16GB Memory – 1TB Solid State Drive – Matte Black

Laptop returned, it did not work properly. It kept turning on and off. I reordered another one.

6+ month on Surface Laptop after being a MacBook Air user since 2011. It works great, looks prettier than Apple products. I havent had any issues (knock on wood!) with screen or battery as some other users experienced, so cant comment on that.

I bought my laptop from amazon and I started having issues with my laptop almost within the month my screen started going black, fuzzy, and over heating. Amazon wouldnt replace the product. I bought the Asurion insurance and instead of giving me a gift card for my purchase, they replaced the motherboard. They did this even after telling me they would give me a gift card to replace my item. Keep in mind I bought my laptop in June and didnt open it until august when I started school. The problem only got worse and I kept having trouble and everyone had me between Amazon, Microsoft, and Asurion. At the end, I still have my so called new laptop with a replaced motherboard. Microsoft will only give you a refurbished if theres a hardware issue. Youre better off buying the product from BestBuy and price matching. At least at BestBuy you can get direct help in person at your local store instead of having to mail in your computer and just wait. I have spent over 20 hours dealing with customer service for this brand new computer that has already been repaired.

This model has well known screen issue which may crack by itself for no reason. Google Surface book hair crack and you will see tons of repots on this issue.

I have not fully figured out how to use it yet. Being somewhat computer challenged, I think i need a highschool person to help me use all the possible features of this computer. It sure is fast.

One of the best laptops from Microsoft.

Extremely light and fast processor.

This laptop ended up being a wonderful addition to my home office and for when I’m on the go!

Ive used Microsoft computers for many years, and bought my first Surface Laptop in 2017 and absolutely loved it. It was used daily for work (from home) and while I took great care of it, I put it through a lot of use and it held up wonderfully. By mid 2020, it had started randomly turning off and freezing up so often that it was a problem, so I decided to buy a newer Surface Laptop and retire the old one.

Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i7 – 16GB Memory - 256GB Solid State Drive (Latest Model) – Sandstone is an excellent choice if you are looking for a lightweight and powerful laptop. I love the large track pad and the easy use of the keyboard. The screen quality is outstanding. The stereo speakers have an excellent sound (in my opinion much better than my MacBook). The i7 Processor allows for quick response time.