Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i7 - 16GB Memory – 1TB Solid State Drive – Matte Black

I bought my laptop from amazon and I started having issues with my laptop almost within the month my screen started going black, fuzzy, and over heating. Amazon wouldnt replace the product. I bought the Asurion insurance and instead of giving me a gift card for my purchase, they replaced the motherboard. They did this even after telling me they would give me a gift card to replace my item. Keep in mind I bought my laptop in June and didnt open it until august when I started school. The problem only got worse and I kept having trouble and everyone had me between Amazon, Microsoft, and Asurion. At the end, I still have my so called new laptop with a replaced motherboard. Microsoft will only give you a refurbished if theres a hardware issue. Youre better off buying the product from BestBuy and price matching. At least at BestBuy you can get direct help in person at your local store instead of having to mail in your computer and just wait. I have spent over 20 hours dealing with customer service for this brand new computer that has already been repaired.

I loved this laptop! I had been using a 15in for about 4 years and was fed up with heavy clunky laptops. This laptop is so thin and light it baffles me. Its super convient to take around everywhere. I got the i7 version and it runs fantastic. I know apple products have been slim and light for a while but theyre vastly over priced. This laptop is great and Ide recommened it to anyone looking for a thin and light laptop. The battery life is also great although I run heavier programs than the average person so Im always charging it before I go off to school but it still has a better battery than my old laptop. I havnt done gaming on here but Ive hear it runs a hardy okay.

So far this Microsoft Surface laptop 3 has been a workhorse of a machine. The build quality is nice and it is a minimalist, yet elegant design. Battery life has been pretty good but I’m not quite sure I’m getting the 11.5 hrs or so. It might be closer to 6-7 with light productivity use for school/work. Overall, I’m satisfied and the seller appears very reputable by selling actual new products (emonkey).

Love the design, stylish and very elegant.

Business

This review is focused on the hardware only, it’s not about Windows 10.

This is the best laptop I’ve ever owned.

Its fast, light and extremely stylish for a 13.5 laptop. Great looking screen at 2256 x 1504 native resolution. Added bonus of WiFi 6 (802.11ax) capability if you have or plan to upgrade to a WiFi 6 router.

Battery life is lousy. Started flickering for no reason, cannot return because the shipping would cost more than the product. Microsoft wont be responsible if you are outside of the US

Overall excellent performance, great screen quality, touch screen works perfectly. This is and excellent option to buy.