Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

I bought these for Christmas. My family loves them! Especially since it was a rough year. We could talk like they were in our livingroom!

I have a podcast show and it would be a great add to be able to use restream and/or streamyard. Portal plus does not show popup to grant access to camera and microphone. If Facebook Portal plus update their browser to be able to use restream and/or streamyard that would be amazing. I havent used Alexa yet and the touchscreen is a little slow to respond.

I purchased this portal about a year ago to go live to facebook, I used it a few times and it was great. Recently, I went to do a live from it and they have removed the feature. If youre strictly using this for video chats, it is great. That was not what I purchased it for so now I have a facebook portal that does not work for what I purchased it for. Shame on the maker for removing apps that people specifically purchased this device for.

I have to say I think this product its something that can make a big difference on the way how we used to meet and speak with people, its make you fill comfortable not only to hear the words that the other people say, it also give you an ability to fill like you are in the present of the other person you speaking to. This is true all the time especially during the time of covid, when I personally cant meet some of ny friends, so this is something that gives me the ability to connect with my good friends. Its also a highly recommended for old people, its a very nice gift for parents, so you can speak to them easily.

Love the size for video calls. Easy to see everyone in the room. Video calls are nice quality. Love it for talking to kids that are far away. Hate that can’t rename Alexa on this device ( grandsons name is Alex - makes it difficult to say his name, also it picks up to many cues from the tv ). Difficult to adjust volume for Alexa. Either too loud or too quiet. Strange as it is fine for video calls. Sometimes it overhears something and makes calls out of the blue. I keep the microphone and camera off and covered unless using. For video calls I would give it five stars. Love it for that.

Cannot make calls to a computer without installing messenger first, unlike current way where you can without issues, also, even after installing it, they will keep getting the call on their phone instead of the computer. Also called to a tablet, and seems rotation wasnt working, tried multiple times and kept having issues, returning it, seems a great idea, but far from mature :( Added a picture of how it looks on a tablet. Update: I kept it and bought one for my mom, seems thats gonna be the only way to check how it works when you call portal to portal, seems calling a phone or a tablet is not the ideal way to use this, I was hoping it would just call any other messenger no matter where it was installed (PC/tablet) without issues, so far not that good, not ideal to buy a portal to each one of the people I wanna talk to, but at least will try it, I was expecting something better than Skype, but not so far. I like the video and sound of the device, not that many apps so far, but as I saw it advertised, I think it is more focused to be a video chat approach like Skype, will try with 2 portals and see how it works.

Overall the product works well for face time activities. Downloading apps is not possible it seems - which is a huge disappointment as they say you can do this. Otherwise seems to function fine.

We love our Portal to spend time with our family that is out of state. I have used Story Time for our granddaughter. Only one concern, we had a Portal+ that only lasted 18 months. A lot of money for only 18 months use. However, we are hoping that it was a fluke and this one lasts for a longer time. We gave the 10” Portals as gifts and they have lasted for a few years.

Arrived very fast, this product can support great video calling experience

I’m so confused and annoyed! I purchased this and was so excited to try it out. I’ve had the Original Echo Show since it’s been out and I’ve loved it! It’s been acting slow and out of date recently and so I wanted to update to something new and I was going between the Echo Show 10 or the Portal Plus and I decided on the portal plus because I loved the bigger display screen. I get it and I’m in love with it until I started trying to use the basic features that my Echo Show had because the Portal Plus has Alexa built into it. The portal plus is terrible! I asked a few of the basic questions. “ Hey Alexa/Portal, connect to my phone “ It wouldn’t work and I had to go to the device and click on my phone or go to my phone’s Bluetooth settings and click on the device to connect them. “ Hey Alexa/Portal, call whoever “ It said I had to connect my contacts when I already had all my accounts logged in and active. “ Hey Alexa/Portal, play Spotify “ It never worked either. It doesn’t play my music unless I connect it from my phone. So that’s makes this device almost pointless if I can’t even ask for the basic question that everything else can do. It doesn’t even have a drop in feature like the Echo Shows but it has Alexa built in!? Okay… I’ve had this device for about 2 weeks and I get home yesterday to see that my device completely reset and I had to re do everything! So I decided to go ahead and return it and exchange it for the Echo Show 10. I know it’ll do better. Really sad if you ask me. Very disappointed.