Dell WD19TB Thunderbolt Docking Station with 180W AC Power Adapter (130W Power Delivery)

2 months after the 2-yr warranty expired, this docking station stopped functioning. The USB ports stopped working and the unit quit recharging my laptop. The only peripherals it is maintaining are the ethernet and the displayport. I spent a lot of money because it was Dell, a name I thought I could trust. I wont buy Dell again.

Mine works great, and I can pump out my laptop to three monitors without issue. But I used to work for a company that uses these, and we had an uncomfortable large number be lemons. When it works it works. Be aware though, this one lets you use three external monitors (you can use two externals and the laptop monitor still), the non-TB versions do not. If you only have two monitors, save yourself the 100 bucks and buy the non-TB. If you want three external monitors, get this one, the non-TB ones wont work at full resolution for the third monitor.

Summary: The docking station is sleek, low profile, and if you are using a lighter load, this may work well for you. It fails to perform consistently when trying to use the docking station at its full potential (utilizing all the ports). Keyboard consistently cuts out, lags, and tries to correct itself, sometimes repeating the same character over and over. Feedback via sound systems and a fickle power supply to USB Connect devices seems to be the root cause of the issue. These issues did not exist with other docking stations. For the price, you would expect better reliability... For reference, Im plugging in three monitors, 2 27 in, on IPS 1 TN (Both using the 2 DisplayPort), and 1 24 TN Monitor (HDMI), a keyboard, a mouse, and a Studio 192 Audio System. I could plug in a webcam, but its already struggling with this load. With the load described, the audio coming from my audio system is choppy (occasional yet consistent feedback fuzz) and my keyboard randomly turns off and on, none of which ever occurred with other less expensive docking stations (however, those were only running two monitors via DVI and HDMI). Even without the audio interface on, the keyboard issue persists. I am building a pc, so I anticipate to go back to my old docking station for my work laptop and giving this one to my fiancé her desk. She puts far less stress on the docking station, so it works perfectly for her. I, however, am doing music and video production, development and gaming, along with other basic tasks along the way. Im tempted to try another docking station to fit my needs in the meantime, but I think the smart plan is to wait, build my pc, then put a light load on the docking station for my work laptop. Its unfortunate that this docking station did not workout well for me, but at least my fiancé gets a sleek docking station.

The onboard ethernet adapter (Realtek USB GbE Family Controller) becomes effectively disabled at least 3/4 days out of each week. I have to go into the adapter settings and tweak the following attributes EACH time. - Adaptive Link Speed = Enabled - Energy-Efficient Ethernet = Disabled - Green Ethernet = Disabled - Speed & Duplex = 1.0 Gbps Full Duplex (auto-negotiation really should work here) Essentially, the settings revert back to defaults and this is the only fix. Rebooting does not resolve this. Simply clicking Enable does not resolve this. Note that Dell has published a similar issue (Article Number: 000132644) related to Flow Control. My issue is NOT related to this, because, as you can see above, I never have to tweak the Flow Control setting.

After reading reviews that mentioned this docking device was under power and dropped connections of devices, Im happy to say this product has met all expectations. Computer requires 130w which this device is 180w with 130w passthrough... so no issues. Before using this device mouse with a different adaptor was laggy and at time unresponsive and would lose connection. With this device there is no issues with wireless mouse & keyboard, 2nd monitor, external hard drives.

I purchased two of these: one for home and one for the office. The fan noise problem caused me to purchase one again. Then, later my second monitor started blanking out itermittently. Both of them had to be replaced. My laptop is Dell, Docking station (of course) is Dell, second monitor is Dell. Nothing that Ive tried works to fix the problem.

well after a cool 10 months the ethernet side of the unit started failing. Would not connect to the internet.

Docking station works flawlessly with XPS-15 9570, 4k second display, wired Ethernet, external SSD via USB3, mouse, tablet, and power delivery. Goes in and out of sleep correctly. Love it!

Bought this docking station to increase the available ports and to utilize multiple monitors. Had it for a couple of weeks and it has not disapointed at all.

The dock worked great on the Dell XPS 9570. I am using a 4k monitors and no problem. I also can charge using only the usb c cable at full wattage. I plug one cable into my laptop to get access to every device and monitor. Very seemless. plus Im using a usb3 hub no issue yet. 10/10 would recommend.