Dell WD19TB Thunderbolt Docking Station with 180W AC Power Adapter (130W Power Delivery)

Used the Thunderbolt to connect my laptop and monitor to create more space on my stand up desk. Working great!

It says its a WD19TB, which has the audio jack, but they are actually WD19TBS, which do not have the audio jack. The picture shows the dock with the audio jack and should be updated. Otherwise in good order.

It works

2 months after the 2-yr warranty expired, this docking station stopped functioning. The USB ports stopped working and the unit quit recharging my laptop. The only peripherals it is maintaining are the ethernet and the displayport. I spent a lot of money because it was Dell, a name I thought I could trust. I wont buy Dell again.

As of this writing, Ive only used the WD19TB for a few days, but its doing everything I want it to do. I previously had a Dell WD15 dock that broke after a year or two. I then bought a Dell 6000 dock, which I promptly returned to Amazon (without any issues) because the 6000 doesnt have an on/off switch. When I first installed the Wd19TB dock, it didnt work properly. I checked online and realized that the drivers on my Dell laptop needed to be updated as Dell has released new drivers for Thunderbolt within the past 6 months. After I updated all of the relevant drivers, the dock worked as advertised, and its still working. I gave this dock 4 stars instead of 5 stars because the USB-C Thunderbolt cable is permanently attached to the dock, just like the Thunderbolt cable on the WD15 dock I used to use. One of the problems I had with the WD15 dock was that the plastic pieces at the end of the USB-C Thunderbolt cable broke, so I taped them back together with electrical tape (as I could not replace the permanently-attached cable without throwing away the dock). I would prefer the Thunderbolt cable not be permanently attached to the dock so I could swap cables if the Thunderbolt cable on the WD19TB breaks like the cable on the WD15 broke.

Upon reconnecting and/or restarts, this docking station does not reliably communicate with the Dell devices it was designed for. You may find a pattern of interacting with your device that temporarily resolves this problem, but your pattern may stop working at anytime, and its very likely to stop working upon installing an update (which occurs pretty frequently with the new platforms this was designed for). This is an annoying time-sink that undermines the sense of being able to simply grab-and-go / plug-and-play that many laptop users likely expect when connecting to this docking station. Aside from that unfortunately overshadowing issue, the docking station works well, its stark design is appealing and its ports are sensibly arranged *around* the device, and the build quality is good.

I purchased this used but still under warranty. I wanted the TB model versus the TBS because this model has the ability to plug in audio. I am having some issues with it and am still undecided if it is defective or if just, in general, is a bit of a problematic product. I purchased this around Thanksgiving but did not receive my brand new Dell computer until weeks later and my brand new Dell 27 QHD monitor only days ago. Fortunately, if I determine that the unit is defective I have until Jan 31 to return it because it was expensive and for the same amount of money, I can purchase a guaranteed new TBS model. I am trying to be reasonable and make sure I fully test it. The good it is compact and has a good amount of ports on it. The bad it makes noise - fan noise - that does not seem normal to me. Also anytime you power down the computer the dock forgets everything and I have to unplug everything hold the power button on the dock for 45 seconds, hear it make the fan noise and then replug in everything and start again. I am not about to do this daily defeats the whole purpose of having a dock. More bad -- my webcam - a logitech does not work plugged in the dock. I ended up purchasing a usb 3 hub that I have plugged into my computer and then, and nl then, is the webcam recognized. Now I have to find another USB item to test that port on the dock to make sure it is not defective. At this point, the bad points outweigh the good. NOw that i Have the new laptop and monitor I can perform some more tests and will update this review after trying it out a few more times.