Alienware Aurora R14 Liquid Cooled Gaming Desktop - AMD Ryzen 9 5900, 32GB 3466MHz RAM, 1TB SDD + 2TB HDD, NVIDIA GeForce RTX 3080 10GB GDDR6X Graphics, VR Ready, USB-C, Windows 11 Home – Black

Straight out of the box, it did not power on. Called Alienware/Dell customer service and they had me remove all components and retest after adding each component back to test it out. Still didnt power up so they are sending a technician out to work on it. The customer service tech assumes it is a bad motherboard. Update: Technician showed up next day, did no troubleshooting and just replaced the motherboard. The same issues occurred after he did so. He apparently had no knowledge of how to troubleshoot so he called Dell support himself. Finally they all gave up and decided it would be best to send the POS to the dell service center for repairs. They sent a box which was undersized for the alienware case. I miss the original Alienware company before the dell monster ate it.

Getting into gaming on PC and wanted the best bang for the buck so I bought this computer! Very happy with this computer! Can’t even build one from Alienware for this price. Buy it, you won’t regret it!

I bought this R14 box NOT because I wanted it for gaming, although it does that VERY well, but primarily because I needed it for post processing of large photo images. A system I built for myself sometime ago died an ugly death and I decided to buy a system rather than build one, especially since parts arent easy to get. Ive used Linux (OpenSuse) rather than MickySoft for years, and tried to install that replacing the Bloze 11 that was on the R14. OpenSuse didnt like the Ethernet card that is in the R14 so I installed Ubuntu with a bunch of add-ons. Ubuntu doesnt like to play with the Ethernet well either however, I was able to add my wireless modem. The R14 is not only very fast on the Net, but EXTREMELY quick in handling large photos, which I keep in the tiff format using The Gimp. My only complaint is that theres no way to control (read that change) the LEDS on/in the R14 as Dell didnt put that in firmware but software and there isnt a Linux app. to do that.

I have no idea why this computer is so laggy. I have a computer that I replaced this with that was 5 years older smaller video card and CPU, and it outperforms this. it feels like they may have used a cheap motherboard because it is not performing according to the specs. there are constant delays in mouse movement, dragging windows etc., and its constantly making noises like its struggling to work. i have less programs than my previous machine and have not downloaded much to the computer so the slowness should not be happening. The color is nice, and it looks cool, but its really not performing as one would expect. they also plugged the cords in, blocking the logo on the inside. overall the machine feels completely rushed and does not perform the way it should for the price. Ive had laptops that work better.

I’ve had this thing for a few months now. I was skeptical considering I’ve built my own PC’s for the last decade. But I recently moved states and took advantage of the 0 interest 12-month payment plan to make things easier. Currently have it hooked up to a 42” LG C2 4K 120hz G-Sync TV. So far this system has crushed everything I’ve thrown at it without issue. Frame rates are reasonably high for everything being maxed out with Ray Tracing on in 4k. Cyberpunk 2077 runs at an average of 68 FPS Red Dead Redemption 2 is around 75 on average. Resident Evil 4 Remake, maxed, is over 100 FPS. The thing performs solid and hasn’t given me much trouble beyond the Alienware software wanting to slow things down. My one and only gripe is that the liquid cooling system is a single fan. Running a Ryzen 9 5900 for hours with everything maxed puts the temps in the high 80’s C, as expected with this silly mistake. No reason not to run a dual fan to this kind of CPU to truly give the hardware longevity. But overall, for plug-and-play, this thing is crushing it pretty well. If I had the full $2400 lying around, I definitely still would have built my own computer though.

I never seen an Alien PC in person, thought I’d be smaller based on the photos. It’s a BIG BOY!

I’m very disappointed in the care of delivery This is a gift and I am embarrassed to give it due to the condition of the package. Everything is in the box and appears to be in good shape, hoping that it is!

Ive had issues with this machine in terms of performance ever since I got it. Not only was the memory severely underclocked by default, I constantly get performance lag when I alt+tab between a game and a window. What is worse is that it will randomly crash my computer. I will click into a game window and everything freezes then shows red, blue, and green pixels leading to a blue screen crash. After contacting Dell Support the last time, the issue has only gotten worse. Maybe I just got bad parts but I cannot recommend buying this PC.

Love this computer. Upgraded from a home built I put together over 5 years ago. Video from 1060GTX to a 3080RTX so...woohoo! Play Black Desert Online in remastered mode and it looks like a picture. Fan makes some noise as others have said, but I consider it minimal, its really not bad. Looks awesome, performs even better! Got a good deal on Prime Days, so Ive had it for around a month, (saved close to $600). Runs fine, temps midrange so liquid cooling doing its job. Again, its not all that loud. I use headphones for the game and I cant even hear it even though Im sitting right next to it. Would definitely recommend. (Ryzen 5900x, 32mb ddr4, 1tb ssd plus a 2tb hdd) I think this should last me awhile.

Love this pc. Only real problem I had was when I plugged pc in, it sounded like a jet engine! I thought I had a bad fan or power supply. Long story short, I had to open it up and discovered a cord was touching graphics card fan. Once I moved it, it was quiet as a church mouse. One other issue is the alienware command center. It was supposed to update all drivers. I Prichard pc in May updated, and noticed the video card driver was from March. How tho?? Otherwise great pc. These issues werent enough to deduct star. Highly recommend